Questions and Answers about our products

Choosing FEREI

In order to offer you a great level of service, please read the following conditions :

Warranty. Keep your warranty card or original sales receipt.

  • FEREI will replace a new product within 14 days of purchase for any manufacturing defects under normal usage conditions

  • 2 years warranty for flashlights, bicycle lights, diving lights and headlamps

  • Repairing service : it can be free of charge within 2 years if there is a defect. If it's not the case, we will charge you with an amount of 90 euros at least.

  • Limited lifetime warranty: For any purchase done before 2018, the warranty does not apply. We may not be able to repair your lamp.

  • Information : for more service, please read the warranty card and ask us at contact @ ferei . fr

  • Thank you for your support!

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